Load‑Master Privacy Policy

(Owned and operated by Force Logic UK Ltd)
Last updated: 22/05/2026

Overview

Load‑Master, part of Force Logic UK Ltd, is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal data when you:

  • Use our website load-master.co.uk

  • Interact with our social media accounts

  • Contact us online, by email, phone or at events

Force Logic UK Ltd is the data controller for all Load‑Master data processing.

Contact Details

Force Logic UK Ltd
25 Murrell Green Business Park, Hook, Hampshire, RG27 9GR, UK
Email: info@force-logic.co.uk
Telephone: +44 (0)118 988 8807

Data We Collect

We may collect:

  • Identity Data – name, username

  • Contact Data – email, phone, address

  • Financial Data – bank details (for purchases)

  • Transaction Data – order history, payments

  • Technical Data – IP address, browser type, device info

  • Profile Data – login details, saved preferences

  • Usage Data – how you use our website

  • Marketing Data – communication preferences

We may also collect anonymised Aggregated Data for analytics.

How We Collect Your Data

Direct interactions

When you:

  • Place an order

  • Create an account

  • Subscribe to updates

  • Contact us

  • Provide details at events

Automated technologies

We collect Technical and Usage Data via:

  • Cookies

  • Analytics tools

  • Server logs

Events

If you provide details at an event, we securely transfer them to our internal systems.

How We Use Your Data

We use your data when legally permitted, including:

  • To fulfil a contract (e.g., processing an order)

  • For legitimate business interests

  • To comply with legal obligations

  • With your consent (e.g., marketing emails)

You may withdraw consent at any time.

Purposes for Processing Your Data

Marketing Communications

You may receive marketing if you:

  • Requested information

  • Purchased from us

  • Opted in

You can unsubscribe at any time via:

  • Email links

  • Updating preferences

  • Contacting us

We do not share your data with third parties for their own marketing.

Data Sharing

We may share your data with:

  • IT and system providers

  • Professional advisers

  • HMRC and regulators

  • Business transfer partners

All third parties must process your data securely.

International Transfers

If data is transferred outside the EEA, we ensure safeguards such as:

  • Adequacy decisions

  • Standard contractual clauses

  • EU–US Privacy Shield (where applicable)

Data Security

We use appropriate technical and organisational measures to protect your data.

Data Retention

We keep your data only as long as necessary, including:

  • 6 years for customer records (legal requirement)

  • Longer if anonymised for analytics

You may request deletion at any time.

Your Rights

You may request:

  • Access

  • Correction

  • Erasure

  • Restriction

  • Objection

  • Data transfer

  • Withdrawal of consent

Contact: info@force-logic.co.uk

Third‑Party Links

We are not responsible for the privacy practices of external websites.

Cookies

We use cookies for:

  • Analytics

  • Account/login functionality

  • Wishlist/shortlist features

  • Order processing

  • Social media integrations

You can control cookies via your browser settings.

Managing Your Data

  • Update details: email us

  • Delete account: email us

  • Request data copy: email us